Shroom Supply takes your privacy very seriously. We do not sell or resell any customers information to any business, organization or individual outside of Shroom Supply. Customer information is never collected and shared with any third-party except when it is necessary to process the customer's order. Such exceptions might include manufacturers of products that we dropship and/or shipping software providers, such as Stamps.com and ShipStation.com.
Your email address will only be used to relay information to you regarding your order, such as the tracking information for your package. Credit card payments are securely handled by our payment processor and we do not receive any of your financial information from them. We only receive the shipping address you entered during the checkout process.
We ship all USA orders in plain boxes with no indication of the packaged contents. All products, with the exception of pressure cookers/sterilizers and food dehydrators, are shipped in plain brown or Priority Mail boxes. The return address will say "RJC Sales" with our PO BOX address. The name "Shroom Supply" will not appear anywhere on the outside of the package. No package will ever have any indication of its contents.
Orders that are NOT within the USA are shipped with a customs form adhered to the outside of the package that lists the contents of the package. This is required by law. The package will not clear customs if this form is not present. There will never be any mention of mushrooms on this list unless mushroom cultures are ordered. The return address will say "RJC Sales" with our PO BOX address. The name "Shroom Supply" will not appear anywhere on the outside of the package. The packing slip that is contained inside of the package will also be plain, with no mention of "Shroom Supply" or our company name. Any products that are normally labeled with our Shroom Supply logo will also be sent in a plain container without a label for international orders. We do this in an effort to protect the privacy of our international customers, as all packages may be subject to inspection by customs officials before being cleared for release.